Refund policy

Return and Exchange Policy

Thank you for choosing our products! Below is our return and exchange policy:

Order Cancellation

Once an order is created, you may cancel it at any time before it is shipped. Please contact our customer service team promptly to process your cancellation request.

Refunds and Exchanges

All sold items are non-refundable and non-exchangeable. Please consider carefully before purchasing to ensure you are satisfied with the selected product. Exceptions apply if the received item is not the one purchased.

Quality Issues and Missing Parts

If the product you receive has quality issues or missing parts, we offer after-sales service to assist you in resolving the problem. For details, please refer to our After-Sales Service Policy, or contact our customer service team directly.

If you have any questions, please feel free to contact our customer service. We are dedicated to serving you!